Privacy Policy

Boundaries LLC Privacy Policy

Last Modified: March 25, 2024

This privacy policy is in place to provide you with information about how we collect, use, and share information through this website, its associated web pages, and any associated mobile application (which we refer to, together with all associated content, functionality, and connected services, as the “Site”).

The Site is owned and operated by Boundaries, LLC (the “Site Owner”). In addition, the Site utilizes a service provider (the “Squarespace”), which has a platform that it licenses to the Site Owner and performs services related to transactions made through the Site. The Site Owner and Service Provider are collectively referred to as “us”, “we” or “our” throughout this policy. When we refer to “you” and “your” in this policy, we are referring to you as a visitor to and user of the Site.

Your access to the Site and all communications between you and us are subject to this privacy policy. PLEASE READ THIS PRIVACY POLICY COMPLETELY AND CAREFULLY BEFORE USING THE SITE OR SUBMITTING ANY INFORMATION, PARTICULARLY PERSONAL INFORMATION, THROUGH THE SITE. BY USING THE SITE, YOU ARE AGREEING TO THIS PRIVACY POLICY.

This privacy policy is a part of the Site terms and conditions, located here https://boundariesdelivery.com/privacy-policy, which is incorporated into this policy by reference.

Because of changes in legal privacy requirements and the evolving nature of internet technology, this privacy policy may change from time to time. We will post any changes we make to this privacy policy on this page, and any changes will be effective once the new policy is posted. It is your responsibility to check this privacy policy for updates. You can determine when this privacy policy was last updated by referring to the “Last Modified” legend at the top. By using the Site after we post any changes to this privacy policy, you agree to accept those changes, whether or not you have reviewed them.

1. How We Collect and Use YOUR PERSONAL Information

A. What Is Personal Information? Personal information refers to information that we can use to personally identify a specific individual. Different state, federal, and international laws and regulations define personal information (and similar terms, such as personal data and personally identifiable information) differently, but it generally includes information like your name, mailing address, email address, and phone number. It may also include your computer or mobile device IP address, if that IP address can be linked to a particular person, or geo-location information, if that information can be used to precisely pinpoint a specific person.

B. Providing Personal Information Is Your Choice. You are in control of whether you provide us with your personal information – you can visit and view the Site without disclosing any personal information about yourself. However, if you choose to make use of certain features of the Site, you may need to provide certain personal information to us. For example, if you create an account on the Site, you will be required to enter certain personal information.

If you are not comfortable with providing information to us, you should not do so. Although that will affect your ability to use our platform, that is your choice. If you do provide us with any personal information, you agree that it will be accurate and complete, and you understand that it is your responsibility to update your personal information as necessary to keep it current.

C. The Personal Information We Collect, Why We Collect It, and How We Use It. The amount and type of personal information we collect from you depends on your activities and use of our Site. We always endeavor to abide by data minimization and purpose limitation principles, and as such, we only collect data that is necessary to fulfill the purposes described in this policy. Below, we describe the types of personal information we collect, our reasons for collecting that information, and how we use it.

Device and Browsing Information. When you visit our Site, we may collect your device IP address, referring website(s), browser and device types, and the pages that you visit. We collect this information to provide you with a more personalized Site experience. Note that although this information may be considered personal information under some laws, we do not link it to other personal information about you.

Identification and Contact Information. This is information that identifies you as an individual (like your first and last name), and information that enables us to contact you (like your email address, mailing address, or phone number). It also may include information about you, such as information about your order or delivery history and how you have interacted with our Site.

We will collect this information if you create an account on our Site (which will be required if you want to), if you sign up to receive our emails, newsletters, or other promotional materials, or if you participate in any interactive services or features our Site may offer from time to time. We will also be provided with your name and email address if you reach out to us using the “Contact Us” feature of the Site.

We collect and use this information for the purposes of (a) verifying your identity when you create an account or access certain features of our Site; (b) transacting business with you, which includes managing your account on our Site, fulfilling orders, contacting you when necessary, conducting customer service, and seeking feedback on our services; (c) responding to any inquiry you send to us; and (d) subject to your right to opt out and subject to applicable law, sending you newsletters and other promotional materials.

Billing Information. If you place an order using our Site, we will collect applicable billing information from you, such as credit card or bank account information, or, depending on payment options, information about your PayPal account. We this information to process required payments.

D. Certain Generally-Applicable Uses of Personal Information. In addition to the specific uses described above, the personal information we collect may be used for the following additional purposes, all of which are related to our operation of our business and our provision of services:

• Managing and personalizing your experience on the Site;

• Evaluating and improving our Site and our product and service quality;

• Complying with legal requirements; and

• Preventing and addressing fraud and breaches of our Site requirements and policies.

E. How Long We Keep Personal Information. We collect personal information for as long as we continue to have a business need to do so (which will be at least as long as you continue to maintain an active account on the Site) unless a longer period is required by law. Business needs include legal, taxation, accounting, risk management, and other business purposes.

2. HOW AND WHY WE SHARE PERSONAL INFORMATION

We restrict access to your personal information to those who need to access it to use it as described in this privacy policy. We share personal information with third parties in the following circumstances:

• The Site Owner and Service Provider receive and share information as necessary to process delivery orders.

• We will provide personal information to our trusted service providers who need to use that information to conduct business on our behalf. These third parties include [Stripe]. We provide these service providers only with the information they need to perform their services, and work with them to respect and protect your privacy.

• We may share your personal information with our company affiliates and business partners for our and their legitimate business purposes, including so that we or they may provide you with promotional emails, special offers, or other materials that may interest you. If you do not wish for us to share your information in this manner, please let us know by contacting us at support@boundariesdelivery.com. However, please note that we are not responsible for the privacy practices of these third parties once they have received your information.

• We will release information, including personal information, if we believe that doing so is appropriate to (a) comply with law, regulations, legal process or governmental request, (b) enforce any policies applicable to the Site, including potential violations, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) otherwise protect the rights, property or personal safety of us, our employees, Site users, or others.

• We may share information, including personal information, in connection with, during negotiations of, or as a part of the closing of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company in which personal information about the users of our Site is among the assets transferred.

We do not sell, rent, or lease any personal information that we collect about you through the Site to anyone for any purpose, other than as disclosed, unless you have given us your separate express permission to do so.

We employ security measures to keep data in transit completely secure, and if we disclose your personal information to a third party for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

3. COOKIES AND OTHER TRACKING TECHNOLOGY

A. How We Use Cookies. Cookies are small text files that are stored on your browser, device, or the page you are viewing when you visit a website. Some cookies are deleted once you close your browser or application (session cookies), while other cookies are retained even after you exit so that you can be recognized when you return (persistent cookies). We use session cookies to make it easier for you to navigate our Site. We use persistent cookies to store your email address and, subject to your setting preferences, your account login information, so you don’t have to enter it more than once. We also use persistent cookies to store data and personalize your experience visiting our Site, and to track and target the interests of our users to enhance their experience on our Site.

Cookies do not typically contain any information that personally identifies a user, and we do not link the information stored in cookies to any personal information that you submit when using our Site.

Most web browsers automatically accept cookies and other tracking technologies, but you can usually change your settings to prevent that, such as by having your device warn you each time a cookie is being sent or choosing to turn off all cookies. On our Site, you will be able to disable all cookies other than persistent cookies that are required when you make a purchase. This can be done through your web browser settings, and because each browser is different, you should look at your browser’s “Help” menu to learn how to modify your cookie settings.

If you do disable cookies from your browser you may not be able to access certain sections of the Site that use essential cookies, and this may make your experiences on the Site less efficient.

B. Third Party Tracking Technologies. We may allow third parties to set cookies during your visit to the Site. These are third parties that provide us with information about how you use the Site. They may also use cookies, on our behalf, to promote our newest products and services on other websites based on your activity on our Site.

In addition, various third parties, including our analytics providers and our ad partners, may use cookies, alone or with other tracking technology, to collect information about you when you use the Site for their own purposes, independent from us. These third parties may be able to associate the information they collect with your personal information, or they may collect information, including personal information, about your online activities over time and across other website and online services. They may use this information to provide you with behavioral advertising or other targeted content on other websites and through other media.

We cannot control any third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

C. Do Not Track Requests. Currently, certain browsers offer a “do not track” (DNT) option. This option, using a technology known as a DNT header, sends a signal to websites visited by the user about the user’s DNT preference, if any, set on the browser. We do not currently commit to responding to browsers’ DNT signals. We cannot make this commitment because there is not a common understanding among industry groups, technology companies, or regulators about how to interpret the DNT signal.

4. third party sites and SOCIAL SHARING FEATURES

Our Site may include links to other websites. We do not control the privacy practices of any third parties, and if you submit personal information to any of those sites, their collection and use of your information is governed by their privacy policies, which differ from ours. We encourage you to carefully read the privacy policy of any website you visit.

Our Site may offer social network and similar sharing features, such as Facebook, Twitter, Instagram, and similar buttons, which let you share information related to the Site through your preferred social media platforms. If you permit a connection between our Site and your social network page(s), we (and the social network) may be able to identify you, and associate the information we (and they) receive with information we (and they) already have about you. In addition, depending on how you use those features and your settings with the social network provider(s), the information you share to your social network pages will be available to others, including your friends and/or the public. For more information about how your information may be shared through those social networks once it is provided to them, you should review the privacy policies of those social networks.

5. Our Security Measures

We use a variety of industry-standard security measures to maintain the safety of your personal information, including measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We store the personal information you provide on secure (password- and firewall-protected) servers. All electronic financial transactions conducted through our Site are protected by encryption technology.

Unfortunately, no electronic data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we believe that we use reasonable measures to protect personal information, we cannot ensure or warrant the security of any information transmitted or otherwise provided to us or received from us.

If you have an account on our Site, it is your responsibility for keeping the password confidential. We will never ask for your password (except when you create your account and log into our Site).

6. YOUR RIGHTS REGARDING Your Information

A. General Rights.

Providing Personal Information Is Your Choice. You can browse the Site without providing any personal information, other than browsing data (which we will not attempt to link to any other personal information). However, if you choose to use the Site to engage with us, such as by creating an account or requesting information, you will be required to provide us with the necessary information. If you do not want to provide us with any information, you should not use our Site.

Your Rights to Opt Out of Certain Communications. You can always opt out of receiving promotional communications such as our newsletters by selecting the “unsubscribe” link included in any email communications, or by contacting us at us at support@boundariesdelivery.com. Please note that despite your email preferences, we may need to contact you regarding outstanding orders, as required by law, or regarding legal matters. However, we will not send you marketing communications after you have opted out of receiving them.

How to Update and Change Your Information. If you have an account on the Site, you can access and edit your account information online, by signing into your account and selecting the information you want to edit. In addition, you can contact us at any time at support@boundariesdelivery.com to request that we make any edits to your personal information.

How to Request Deletion of Your Information. As noted above, we have standard retention practices with respect to the personal data we collect, and your personal information will be retained and used as described in this privacy policy for so long as you have an active account. If you would like to request any earlier removal of your personal information, you can also contact us at support@boundariesdelivery.com. Please note that we may not be able to completely remove personal information from the Site or our systems in certain circumstances. This will be true if the data is not in a searchable format or if it is retained in backup systems or cashed or archived pages. Once your account is deactivated and/or we no longer need it to provide you with requested services, we will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, prevent fraud or future abuse, and enforce our agreements, including any Site terms.

B. Specific Rights

Depending on the state in which you reside, you may have certain privacy rights regarding your personal data. Please review the sections below if you are a California, Nevada, or Virginia resident. For all U.S. citizens, your privacy rights may include (if applicable):

• Request access

to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and check that we are lawfully processing it.

• Request correction

of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

• Request erasure

of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons. In that case, we will inform you as such at the time of your request.

• Object to processing

of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

• Request restriction of processing

of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

• if you want us to establish the data's accuracy;

• where our use of the data is unlawful but you do not want us to erase it;

• where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or

• you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

• Request the transfer

of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, portable, machine-readable format.

• Opt-out of the processing

of your personal data for purposes of (1) targeted advertising; (2) the “sale” or “sharing” of your personal data (as that term is defined by applicable law); and (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

• Withdraw consent at any time

where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

• Right to Non-Discrimination - You have the right not to be discriminated against for exercising any of your CCPA rights.

We will never discriminate against a consumer for exercising any of these rights. Further, in addition to these exercisable rights, we will never make business decisions about a consumer based solely on automated processing of their data without human input.

You may submit a request to exercise these rights by emailing us at support@boundariesdelivery.com or calling us at (571-485-6691).

C. Certain Rights of California Residents. If you are a California resident, please be advised that we may collect personal information as described in section 1(C) of this Privacy Policy. As described in more detail in that section, we collect the following categories of information:

• Identifiers – name, address, account ID (personal identifiers), email address, phone number, and similar information. This information is collected to create your account, verify your identity, provide you with our services, and communicate with you.

• Personal Information as listed in California Consumer Records statute – name, postal address, phone number, credit card information. This information is collected to create your account, verify your identity, provide you with our services, and communicate with you.

• Commercial Information – Records of services/orders rendered through Boundaries which you were party to. This information is collected to provide you with our services, allow you to benefit from the full utilization of our platform, and process information related to these services.

We have not sold any consumer’s personal information in the preceding 12 months.

Further, as described above, California consumers have the right to direct us to stop selling or sharing your Personal Information. You may submit a request to opt out of sales or sharing by emailing us at support@boundariesdelivery.com or calling us at (571-485-6691).

D. Certain Rights of Nevada Residents. If you are a Nevada resident, please note that we do not sell information as defined in and for purposes of Nevada’s online privacy law.

Children Under Age 13

This site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the site. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on this site or on or through any of its features/register on the site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.